Privacy Policy

Overview

Sydney's Scents("we," "us") operates sydsscents.com and sells hand-poured candles online. This policy explains what information we collect, how we use it, and your choices.

Information we collect

• Order details — name, email, shipping address, and items purchased, collected during checkout via Stripe.
• Payment data — card and payment details are processed by Stripe. We do not store full card numbers on our servers.
• Messages you send us — emails or other correspondence you choose to send.
• Technical data — basic server logs such as IP address, browser type, and pages requested, used for security and reliability.

Cookies

We use essential cookies only. An admin session cookie may be set when signing into the store admin area. We do not use advertising or third-party tracking cookies on the storefront. Because these cookies are strictly necessary to operate the site, a separate consent banner is not required for them under typical GDPR guidance for essential cookies.

How we use information

• Fulfill and ship orders
• Send order confirmations and respond to support requests
• Prevent fraud and keep the site secure
• Improve the store experience

Service providers

We rely on trusted processors to run the shop, including Stripe (payments), Vercel (hosting), email delivery for order and inbox messages, and our database host. They process data only as needed to provide their services.

Data retention

We keep order and related records as long as needed for fulfillment, tax, accounting, and legal obligations, then delete or anonymize when no longer required.

Your rights

Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to certain processing. To make a request, email [email protected].

Contact

Questions about this policy: [email protected]. See also our Terms of Service.